Fee Questions

What is Single payment/Pay Now?
What is Subscribe?
Can I have Arabic lessons anytime?
Can I cancel anytime?
What happens if I miss a lesson?
Can I re-schedule a lesson?
Can I change my teacher?
Which Arabic books do you use?
What currency do you take?
Can I have cheaper lessons?


What is Single payment/ Pay Now?
This is where you pay one single payment for a number of hours that can be taken for a period of time, eg 10 hours to be used in 2 months. We give set number of hours and time to keep things simple for both students and teachers. We can do 2 or 3 hours on a ad-hoc basis, otherwise its too much administration just for one session. Plus we already offer up to 30 minutes FREE.


What is Subscribe?
This is where you pay for set number of hours every 4 weeks/month and this continues as long as you continue to study with us. We set you up for rolling payments so you only have to renew once a year. You will have an opportunity to pause, suspend or cancel any time so this makes administration easy for everyone, like your broadband payments but without a tie-in period.


Can I have Arabic lessons anytime?
Yes - you can have Arabic lessons anytime provided the teacher is able to do that time. Dont forget time differences etc.


Can I cancel anytime?
You can cancel anytime provided you do not have outstanding payment issues and have given us one months notice. In exceptional circumstances we will accept few days notice. We will also issue a refund where we deem it to be due applying reasonableness and fairness principles from all admin, teacher and student points of view. We reserve the right to determine this matter ultimately.


What happens if I miss a lesson?
If you are likely to miss a lesson, let the teacher know immediately and see if he/she is able to re-arrange. If you miss a lesson and do not / can not make rearrangements, in this case subject to reasonableness and fairness principles you will have lost that time. We reserve the right to determine this matter ultimately.


Can I re-schedule a lesson?
Yes - it is possible to re-arrange provided your teacher can accommodate the change and you have given sufficient notice.


Can I change my teacher?
Yes - if for any reason you are unhappy with your teacher and want to change please contact the admin via website or on Skype and express your request and reasons for the change. We reserve the right to determine this matter ultimately.


Which Arabic books do you use?
Your hourly rate does not include any payments for books, we can teach/tutor any Arabic book - long as both teacher and students have copies each, all is possible. We usually teach Kitab al assai (Volume one, two and three), Madina university books (Volume one, two and three) and Arabiya bina yadiak.


What currency do you take?
All our billing are currently done in GB Sterling (Pound), this may change to Euros or Dollars, if that happens you will have sufficient notice.


Can I have cheaper lessons?
Our prices are very competitive and up to 50% below current market rates for similar high quality experienced teachers. However we do offer cheaper (still) rates:
- If you bring a friend, this will reduce hourly rate per person.
- If you are a young student and will find it difficult, email us from your university/college email account requesting student discount (please state the amount per hour you can afford and number of hours you will like to do).


More questions? Speak to a teacher NOW :- Sir-Adams is Online Skype Me™!

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